You have many Property Management services to choose from. Only Counterparts has a unique pedigree in hospitality and personal services that can bring that special “Vibe” to your property. Our “Community Management” philosophy starts with a focus on residents’ lifestyles and helping them achieve that delicate work-life balance. Help with errands, transportation, pet sitting via our Concierge Desk and Lifestyle services allows residents to focus on more important things in life. We also build community through fostering communication. Our mobile-friendly apps allow residents to schedule and track maintenance requests, initiate social events, and receive important broadcast notices. Our Concierges can coordinate private and community events as needed.
Counterparts’ experience with Homeowners Associations gives us the tools to offload the more tedious requirements of an HOA Board. Compliance with State regulations, timely and accurate financial reporting, and help with Board meeting logistics are a few of our services.
Our Maintenance team is experienced with all types of buildings and mechanical equipment - from historical buildings built over 100 years ago, to the most modern residential facilities. Our on-line software gives residents and HOA members real-time access to the information they need.
Our Concierges manage the lobby area and run errands for your residents within the building and surrounding campus.
Counterparts has developed relationships with many of the premier condominium and apartments in the city and we’re providing many of their residents with quality, personal services as we speak. Many of your residents are already familiar with our services and are avid users. Our professional staff, unique operating systems, network of runners, and preferred vendor network make this all possible.
Our Services are what your residents are looking for. Amenities such as these lead to increased resident satisfaction, improved retention rates and ongoing referrals. A friendly smile, a personal greeting, and a sense of elegance each and every time make lasting impressions. Counterparts’ staff work side-by-side with sales, leasing and property management staff to promote the property. With strong customer service, attention to detail, hard work, system development, best practices, transparency, humility and managing by the documents, we work with you to help your location become a community and enjoy the benefits of a premier property.
HOA Board Services
Counterparts offers a full suite of administrative, bookkeeping, and technology services for critical HOA functions.
Our involvement with the Board sets ourselves apart from other Property Management services. Strong relationships with the Board leads to better communication, faster problem resolution, and a solid cadence of operation.
Our HOA Services include, but are not limited to:
Dues Invoicing, Bookeeping and Financial Reporting
Board Meeting Logistics
Reserve Study Tracking
On-line documentation library
Record keeping and regulatory compliance
Counterparts provides options for managing your buildings and grounds, from virtual monitoring to on-site management and maintenance.
Over the last decade, Counterparts has developed an “operating system” of best practices to safeguard your investment, to keep your residents satisfied, and to keep the HOA informed. At the core of our processes are competent and experienced staff members that are selected for their communication skills and attention to detail. A library of “system sheets”, policies and procedures keep the operation running smoothly, and mobile-friendly software keeps residents and HOA members on top of maintenance requests and building communication.
Our core services include, but are not limited to:
Buildings and Grounds Maintenance
On-Line Maintenance request Tracking
Emergency and After Hours Support
Vendor Screening and Management
Day to Day Resident management
Optional Concierge Services
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You'll hear back from us within 24 hours. For immediate requests, call (402) 932-2220.