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Counterparts is founded by a strong management team of seasoned individuals with extensive combined experience in service, business development, marketing and communications:
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James Shaffer, President and CEO Jim has 20 years of experience with retail banking financial applications under various business and technical roles including technical consulting, project management and service management. Jim recently retired from ACI Worldwide. While at ACI, Jim oversaw compliance with industry security and privacy standards. In addition, he was Chairman of the Board of the Accredited Standards Committee X9, Inc. Jim holds bachelors degrees in physics and mathematics, as well as an MBA with an emphasis in information systems. Jim is also co-founder of PSALM 98 Productions, a regional concert promotion company. |
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Richard Patterson, Director of Operations Richard has a BSBA from the University of Nebraska at Omaha. Richard spent the last 10 years as the owner of a chain of franchised restaurants. He's also served on the National Franchise Advisory Council and the Co-op Advertising Board for Blimpie Subs. Prior to that, he worked in the operations, training, and development areas for Merry Maids and Amoco. |
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Kent Matthes, Account Executive Kent has 25 years of experience in outside sales and has consistently helped meet client needs and expectations. Kent joined Counterparts in October 2008 to expand the client base in the Omaha and surrounding areas. He's an active member of the Omaha Chamber of Commerce and the Sarpy County Chamber of Commerce. Kent enjoys personal shopping, cycling, and spending time with his wife Robin, their daughter Kennedy, and their dog Cooper. |
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Stephanie Goraczkowski, Marketing Coordinator Stephanie is in charge of design, advertising and media at Counterparts. She is a graduate from the University of Nebraska Omaha, receiving both her Bachelor of Arts and Bachelor of Sciences in Communications, Fine Art & Media (CFAM) with special concentration in Public Relations, Advertising, and Art History. She has a passion for design and branding. Stephanie is a member of Joslyn's Young Art Patrons, and enjoys traveling, art, reading, and going to museums. |
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Courtney Young, Pet Sitting Coordinator Courtney is in charge of pet sitting at Counterparts and is a part-time concierge. She is currently attending the University of Nebraska Omaha in pursuit of a Bachelor of Arts in Sociology with a minor in Child Youth and Family Studies. Her love for dogs and knack for connecting with all kinds of animals is reflected in the passionate care she gives as a pet sitter. Courtney has been certified in Cat and Dog First Aid by the American Red Cross. |
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Pam Dutton, Concierge Pam is a concierge for Counterparts. Her previous work experience includes several clerical positions in an Omaha Fortune 500 Corporation for 12 years. Pam enjoys competing in ballroom dancing and is a teaching artist for Dancing Classrooms with 8th grade students. She takes great joy in being with her kids and assists them in their accomplishments in sports and the visual arts. |
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Mary Kaiser, Concierge Mary is a concierge for Counterparts. She is a retired Captain from the Omaha Police Department, where she served the citizens of Omaha for 25 years. She has a Bachelor of Sciences degree from the University of Nebraska Omaha. Mary is very safety and security conscious, and loves to tackle challenging jobs. She enjoys spending time with her family. |
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Alissa King, Concierge Alissa is a concierge for Counterparts. Additionally, she is an event manager for a regional concert promoter. She has 4+ years experience providing personal services for an Omaha family of eight. She is service-minded, likes to be around people, and is a fun-loving, independent person. |
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Carol Newell, Concierge Carol is a concierge for Counterparts, serving two Omaha businesses with approximately 500 employees. Prior to Counterparts, Carol was a first grade teacher in Oklahoma for 25 years. She is passionate about people and enjoys spending time with her family, hiking, vacations, and going to the beach. |
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Paige Abrahamson,
Concierge |
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Mason Phillips, Concierge |
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Bob Williams, Concierge |
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Alyson Grotheer, Concierge |
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| Maureen Helling | ||
| Maureen Pogge | ||
Counterparts
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2012
N. 117th Avenue, Suite 105 • Omaha, NE 68164 •
Telephone (402) 932-2220 • Fax (402) 932-2252 |
